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Location: London Duration: Permanent Key Essential Skills: Good understand of ITIL processes. Good knowledge of IT infrastructure systems. Service Desk experience. Excellent Communicator, able to articulate at all levels. Ability to prioritise work effectively. Strong character. Flexible working approach. Good team player Articulate approach to workload management and holding people to account on delivery. Ability to enforce and navigate the change control processes. Strong stakeholder management 5+ years working experience in an investment bank environment. Knowledge of investment... more ->