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Your new role Handle Incoming Requests: Log, track, and resolve incidents and service requests from end users via telephone, portal, email, and walk-ins. Immediate Action: Identify and take corrective action to resolve or contain issues directly. Use technical and problem-solving skills to address 70-80% of incoming calls. Record Keeping: Accurately record call details in the IT Service Management tool, ensuring customer information is up-to-date. Issue Monitoring: Monitor and escalate issues based on their severity. Troubleshooting: Utilise diagnostic tools, FAQs, and knowledge bases to... more ->
Role: Messaging Engineer Rate: Circa £550 per day inside Location: Onsite in Stevenage Active DV clearance is required for this role We are looking for a skilled Messaging Engineer to provide operation support to our client's key customers. You will be experience to a 3rd Line Support level, and have experience with both BAU and projects across Wintel, Storage and Database technologies. Skills required; + Windows Servers and MS Exchange + Messaging desktop clients ie outlook + AV software products (Trend Micro Scanmail), Sophos A/V, Groupshield etc) + Support of SMTP Gateways (Exchange,... more ->
Role: Storage Engineer Rate: Circa £550 per day inside Location: Onsite in Stevenage Active DV clearance is required for this role We are looking for a skilled Storage Engineer to provide operation support to our client's key customers. You will be responsible for the implementation, support and maintenance of all existing and future infrastructure for both BAU and projects. Skills required; + Windows and Linux environments + Storage technologies ie NetApp + Backup technologies + VMware provisioning, management and decommissioning If you are interested in discussing this Storage Engineer role... more ->
Business Change Programme Manager Life on the team The Business Change Industrialisation function is a high-performing, focused and independent function within GIS that drives business change across the Global Computacenter Organisation to support Computacenter's strategy, growth and organizational transformation goals. We act as the custodian of Computacenter's Group Operating Model in terms of its rules, design and principles to ensure that the Operating Model is understood and adopted through execution of any strategic business change in collaboration with all the different Business... more ->
Infrastructure Engineer - On Site - St Albans Our client a leader in their current field is looking for an experienced Infrastructure Engineer to join their European Support Team. You will be involved all aspects of 1st Line Support Escalations along with the BAU and Project Support of Infrastructure and Networks. This will include the following: -- 2nd/3rd Line Support, Implementation and Maintenance of the European Infrastructure Experience of BAU and project work. Experience of IT Security including Audits and Upgrades Strong Windows Knowledge including Servers and AD Knowledge of VM Ware... more ->
My client, a leader in their field are on the lookout for an Microsoft Dynamics Business Central functional consultant with strong 4PS Construct experience to join their expanding team. You will be responsible for leading the functional implementation and ongoing support of Microsoft Dynamics Business Central, focusing on 4PS Construct. Key Responsibilities: Lead a team of applications specialists responsible for the implementation and support of Microsoft Dynamics Business Central. Collaborate with internal stakeholders to gather business requirements and translate them into functional... more ->
IT Systems Role - Hemel Hempstead - £40 - 45K An exciting opportunity to join and IT team supporting systems and services for staff across global locations enabling the engineering excellence behind the latest hi-tech products. In this role you will use solutions from the world's leading providers to deliver a first-class support service to our user community (Globally). Working within the IT Infrastructure team, you will help support a range of modern technologies, plus other bespoke, industry-specific solutions. Your role will include, but not limited to: Data Centre solutions. Server and... more ->
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Client Details Our client is a software organisation based in Maple Cross Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service... more ->
Aerospace Systems Engineer 12 month contract Stevenage, Hertfordshire £60ph (Umbrella rate - Inside IR35) Full time 5 days a week on site The role: To collate stakeholders 'use cases' and produce the database SRDB user requirements documentation To develop and document the database tool and content development, verification & validation plan To develop and formalise database ICDs delivery to the database stakeholders as required To develop and formalise the database tool & content validation plan To perform database tool validation To support the development of the database tool and any... more ->
207987-en_GB Birmingham, Hatfield, London, Manchester, United Kingdom, Milton Keynes, Reading (with possibility of hybrid work) Life on the team The Design & Transition Specialist Senior qualifies, designs and transitions complex Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales phase (campaign, RFI, RFP etc), involving all relevant Internal Service Providers (ISPs). In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead... more ->
System/Aerospace/Simulation Data Engineer 12 month contract Stevenage, Hertfordshire £60ph (Umbrella rate - Inside IR35) Full time 5 days a week on site The role: To collate stakeholders 'use cases' and produce the database SRDB user requirements documentation To develop and document the database tool and content development, verification & validation plan To develop and formalise database ICDs delivery to the database stakeholders as required To develop and formalise the database tool & content validation plan To perform database tool validation To support the development of the database... more ->
Oracle Cloud Project Manager, Oracle Fusion Project Manager, Oracle Cloud, Oracle Fusion, Oracle Project Manager, Project Manager, Oracle, Cloud, Fusion, Oracle Finance Project Manager Evolve ERP are working with a Nationally recognised End Client who employ over 10,000 people, operating in over 240 locations across the UK. Our client has kicked off implementing Oracle Fusion & are looking to hire an Oracle Fusion Project Manager to join their fast paced, expanding Oracle team in Hertfordshire. As an Oracle Project Manager, you will manage the delivery of Oracle Fusion continuous improvement... more ->
Senior Java Developer required in Welywn Garden city. Contract 6 months duration with a scope for extension Day rate competitive via Umbrella Location- Welwyn Garden city 2 days a week (hybrid) My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities. As a Senior Software Developer, you are responsible for the entire development and support process for a software programme. Your applications make previously... more ->
* TECHNICAL PROJECT MANAGER REQUIRED IN WELWYN GARDEN City.* DURATION 6 months with a scope for extension DAY RATE Circa £500-550 VIA umbrella LOCATION- WELWYN GARDEN City TWICE A WEEK My client is a blue chip FMCG and retail brand that serve millions of customers every week from all over the globe. With over 6,000 stores internationally my client is a well-known household name that offer several exciting opportunities. Job Summary As a Technical Project Manager, you will deliver complex, cross-functional technology projects that support colleagues and help serve our customers better. They... more ->
We have an exciting opportunity for a Management Executive to join our fast growing Multi award-winning field marketing agency, who currently hold the title of Agency of the Year Fixed Term Contract Until: 31st October 2024 Working 40 hrs a week Monday to Friday About you: Are you passionate about sales and strive to deliver targets? Are you ready for the next step in your career? Enjoy coaching and leading a team that wants to provide the best for our customers? About us: As part of the Dee Set group, Tactical Solutions are an energetic fast paced team consisting of dedicated and passionate... more ->